FAQs
We would love to hear from you.
FAQ
Frequently Asked Questions
At Skyline Chair, we offer a wide range of massage chairs equipped with advanced features, including:
- Heat therapy
- Zero-gravity reclining
- Full-body air massage
- Customizable massage settings
Each chair is designed to meet various relaxation and therapeutic needs.
Choosing the right massage chair depends on your specific needs, such as relaxation, muscle pain relief, or stress reduction. Consider factors like massage intensity, the size of the chair, and any special features like heating or adjustable settings. You can also contact us for personalized recommendations.
Yes, all of our massage chairs come with a manufacturer’s warranty. The specific terms and coverage vary depending on the model. Please check the product description or contact our support team for more details.
To ensure the longevity of your massage chair:
- Clean the exterior with a soft, damp cloth
- Avoid using harsh chemicals or abrasive cleaners
- Follow the manufacturer's guidelines for maintenance
If you need further assistance, refer to the user manual or contact our support team.
We accept various payment methods, including:
- Credit/Debit Cards (Visa, Mastercard, American Express)
- PayPal
- Bank transfers
For more details, please visit our Payment Methods page.
Currently, we offer shipping within the USA. For details on international shipping options, please contact our customer service team at Support@Skylinechair.com.
Delivery times vary depending on your location. Generally, it takes 5-7 business days for orders within the USA. You can track your order via the tracking link provided once your order is shipped.
Yes, we have a 30-day return policy. If you’re not completely satisfied with your purchase, you can return or exchange the product within 30 days of delivery. Please review our Return and Refund Policy for detailed information.
If you encounter any issues with your massage chair, please contact our support team at Support@Skylinechair.com. We provide technical assistance and repair services as part of our warranty program.
You can cancel your order within 24 hours of purchase for a full refund. After 24 hours, the order may already be processed and shipped, in which case our Return Policy will apply.
For more information or further inquiries, feel free to contact us at Support@Skylinechair.com.