skylinechair

  • Express delivery and free returns within 30 days
  • support@skylinechair.com
  • +1740-532-4465
skylinechair.com

Return and Refund Policy

At Skyline Chair, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help. Please review our return and refund policy below.

1. Returns

    Eligibility for Returns:
    You have 30 days from the date of purchase to return an item. To be eligible for a return:

        • The item must be unused, in the same condition as when you received it, and in its original packaging.

        • Proof of purchase (receipt or order confirmation) is required.

      Non-Returnable Items:

          • Gift cards

          • Items marked as “final sale”

        Return Process:
        To initiate a return, please contact us at Support@Skylinechair.com with your order details and the reason for return. Once we approve the return, we will provide instructions on how to return your item.

        Shipping Costs:
        Return shipping costs are the responsibility of the customer unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service for returns.

        2. Refunds

            • Refund Processing:
              Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 7-10 business days.

            • Partial Refunds:
              In certain situations, only partial refunds may be granted (e.g., items not in original condition, damaged, or missing parts for reasons not due to our error).

            • Late or Missing Refunds:
              If you haven’t received a refund after the designated period:
                  • Check your bank or credit card company, as processing times may vary.

            3. Exchanges

                • We only replace items if they are defective or damaged. If you need to exchange a defective item, please contact us at Support@Skylinechair.com to arrange an exchange.

              4. Cancellations

                  • Order Cancellations:
                    You may cancel your order before it is shipped for a full refund. Once the item has shipped, the return process must be followed.

                5. Contact Information

                If you have any questions regarding our return and refund policy, please contact us at:

                    • Skyline Chair