At Skyline Chair, we are committed to providing you with a seamless and efficient shopping experience. Below is our detailed shipping policy, outlining the shipping options, delivery times, and related information.
1. Shipping Locations
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- Domestic Shipping:
We ship to all locations within the United States.
- Domestic Shipping:
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- International Shipping:
We currently do not offer international shipping. Orders placed outside the U.S. will not be processed.
- International Shipping:
2. Shipping Methods
We offer the following shipping methods for your convenience:
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- Standard Shipping:
Orders are typically delivered within 5-7 business days after the order is processed.
- Standard Shipping:
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- Express Shipping:
Expedited shipping is available for an additional fee. Express orders are typically delivered within 2-3 business days after processing.
- Express Shipping:
3. Order Processing
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- Orders are processed within 1-2 business days after payment confirmation. Please note that we do not process orders on weekends or holidays.
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- Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor the delivery status.
4. Shipping Costs
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- Standard Shipping:
Shipping costs are calculated based on the weight and destination of your order. The exact shipping fee will be displayed during checkout.
- Standard Shipping:
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- Express Shipping:
Additional costs for express shipping will also be shown at checkout if you select this option.
- Express Shipping:
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- Free Shipping:
Free standard shipping is available for orders over $1000.
- Free Shipping:
5. Delivery Times
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- Estimated Delivery Times:
While we strive to meet our delivery estimates, please be aware that factors such as carrier delays, weather conditions, and unforeseen circumstances may affect shipping times.
- Estimated Delivery Times:
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- Tracking Orders:
You will receive a tracking number once your order has shipped. If you do not receive your tracking information, please contact us at Support@Skylinechair.com.
- Tracking Orders:
6. Lost or Damaged Shipments
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- Lost Packages:
If your package is lost during shipping, please contact us immediately at Support@Skylinechair.com. We will investigate and either offer a replacement or issue a refund based on the outcome.
- Lost Packages:
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- Damaged Packages:
If your order arrives damaged, please email us within 48 hours of receiving the package with photos of the damage. We will assist you in resolving the issue.
- Damaged Packages:
7. Shipping Restrictions
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- We cannot deliver to P.O. Boxes or military APO/FPO addresses.
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- Some oversized items may have additional shipping restrictions.
8. Contact Information
If you have any questions or concerns about our shipping policy, please feel free to reach out to us:
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- Skyline Chair
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- Email: Support@Skylinechair.com
- Phone: +1740-532-4465
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Address: 271 County Road 64 rd, Big Flats, NY 14814,USA